Shipping & Returns

Thank you for choosing BELLE LUSH! This Shipping & Returns Policy outlines our procedures regarding shipping, delivery, and returns. By making a purchase from BELLE LUSH, you agree to the terms outlined in this policy.

1. Shipping:

a. Order Processing:

  • Orders typically shipped within 1-2 business days from the date of purchase

b. Shipping Methods:

  • We offer FREE standard shipping options. Estimated delivery times will be provided during the checkout process.

c. International Shipping:

  • We currently offer FREE international shipping. 

2. Delivery:

a. Delivery Timeframes:

  • Delivery times depend on your location and the shipping method selected. Estimated delivery times will be provided during the checkout process. Orders are typically shipped within 1 -2 business days

b. Tracking Information:

  • Once your order is shipped, you will receive tracking information via email to monitor the delivery status.

c. Lost or Delayed Shipments:

  • In the rare event of a lost or significantly delayed shipment, please contact our customer support for assistance.

3. Returns:

a. Eligibility:

  • To be eligible for a return, the item must be unused, unopened, and in its original packaging. Returns must be initiated within 30 days from the date of delivery.

b. Return Process:

  • To initiate a return, please contact our customer support with your order number and reason for the return.

c. Refunds:

  • Once your return is received and inspected, we will process the refund. Refunds may take 1 - 2 business days to appear in your account.

d. Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

4. Exchanges:

  • We currently do not offer exchanges. If you need a different item, please initiate a return and place a new order.

5. Damaged or Defective Items:

  • In the case of damaged or defective items, please contact our customer support immediately with photos of the damaged product. We will arrange a replacement or refund.

6. Contact Us:

  • If you have questions or concerns about our Shipping & Returns Policy, please contact us. See 'Contact page' for more information

By making a purchase from BELLE LUSH, you acknowledge that you have read and understood this Shipping & Returns Policy.